The operational protocol manual describing the eligibility criteria, services and program procedures to assist individuals, case managers and service providers in planning and managing services for moderate needs individuals.

Choices for Care 1115 Moderate Needs Manual - Cover Page

• Cover Page

Choices for Care 1115 Moderate Needs Manual - Preface and Glossary of Terms

• Preface and Glossary of Terms

Choices for Care 1115 Moderate Needs Manual - Table of Content

• Table of Contents

Choices for Care 1115 Moderate Needs Manual - Individual Manual Sections

• Section I: General Policies

• Section II: Eligibility

• Section III: Universal Provider Qualifications & Standards

• Section IV: Moderate Needs Group Services

• Section IV.1.: Case Management Services

• Section IV.2.: Adult Day Services

• Section IV.3.: Homemaker Services

• Section V.1.: Application, Screening, Eligibility Determination & Reinstatement Procedures

• Section V.2.: Waiting List Procedures

• Section V.3.: Change and Reassessment Procedures

• Section V.4.: Initiating Services Procedures

• Section V.5.: Withdrawal, Denial, and Termination Procedures

• Section V.6.: Appeals Procedures

• Section V.7.: Provider Enrollment and Billing Procedures

• Section V.8.: Complaint Procedures

• Section VI: Assessment Tools
• Section VII: Moderate Needs Group Forms